Trilok security systems are the pioneers in developing Queue Management Systems using access cards. We have successfully implemented Biometric Based Access Cards at Tirumala Tirupati Devasthanams, Tirupati, Abode of Lord Shri Venkateswara Swamy Temple and at Shri Mata Vaishno Devi Ji Shrine at Katra (Jammu) under the administration of Shri Mata Vaishno Devi Ji Shrine Board (SMVDSB), where our access cards legal/statutory Yatra permit has one lakh free accidental insurance.
Recently we have introduced these access cards at Uttarakhand Tourism Development Board (UTDB) for the pilgrims who are visiting Char Dham (Kedarnath ji, Badrinath Ji, Gangotri, Yamunotri), Hemkund Sahib (major Sikh pilgrimage centre), Haridwar & Rishikesh (Kawad Yatra), Kanwar Yatra (Shravani Mela) Baba Baidyanath and Ajmer Dargah (Ghareeb Nawaj/Dargah Khwaja Sahib) which is a world famous Dargah and pilgrims of different religious faiths visit the Dargah throughout the year (we got the approval from Dargah Committee, Dargah Khwaja Saheb, Ajmer).
A 2D bar coded (Thermal print) multi colour, no-tear card with thumb impression of the pilgrim along with digital photo is given with reporting time/date/place for darshan. Pilgrim's thumb impression will be verified at queue counter, if it does not tally with the thumb impression given at the counter, the pilgrim will not be allowed.
Size: 3.5 X4.5 (Inches)
Thickness: 250 GSM, Card board
Front side: Multi colour photo of deity, barcode thermal printing (date, time), biometric code and other technical information
Back side: Multi colour advertisement by the sponsor (only public interest message)
Muster Management System: In case of any eventuality requiring evacuation, the Muster ProtectTM Management system is capable of providing a list of persons missing in real time. Then first responders and senior officials can utilize the report to deploy their emergency resources for effective management. Muster ProtectTM gives you real time reports on missing persons in minutes. With just the touch of a fingertip, each user can remove their name from the list of the missing. When Muster ProtectTM is part of Emergency Response Plans, you'll receive reports on the Last location of missing persons within minutes, rather than hours. The system assists with the victim management process. Identities are managed using biometrics to ensure proper distribution of food, medical attention and supplies, transportation, and the reunification of families separated during the disaster. Fraudulent distribution of humanitarian aid is reduced and families are reunited more quickly.
Very often, popular shrines are crowded with multitude of pilgrims, especially during festive seasons. The resultant long queues mean waiting hours that may extend to hours and sometimes even days of hardships for pilgrims. The biometric card/token was introduced to reduce this waiting time in queues and to simultaneously help the shrine management in controlling the crowd seamlessly.
Biometric based access cards which are issued at various counters have a lot of value added services and is the tool (a pilgrim must carry) for queue management system with following applications:
The counters are working on 24X7 basis. At each counter, while issuing the cards, the finger print of the pilgrim is taken, the time is alloTted for the services and the message inserted on the card is explained to the pilgrim. All major languages (i.e. English, Hindi, Telugu, Tamil, and Marathi) are accommodated together in view of the different section of people who can understand their respective languages in one card with pictorial messages (for easy identification).
In information technology, a Kiosk is a small physical structure (often including a computer and a display screen) that displays information for people walking by. Kiosks are common near the entrances of shopping mall, etc. More sophisticated kiosks let users interact and include touch screens, sound and motion video.
Trilok developed the concept of Out Door Biometric Queue management system with complete mobility on wheels i.e. developed SV (Special Vehicles). These vehicles are provided with facilities like work stations, systems, servers, hamsters, echoes, consumables with V-Sat communication and power back up like in Outdoor Broad casting (OK) vans.
We developed these SV's with backdrop of the difficulties we faced in some of the project sites viz. Char Dham, Uttarakhand where we encountered terrain & geographical challenges, lack of proper permanent infrastructure, power supply, Proof of Communication (POC) etc.
At present we have deployed these vehicles, which are exhibiting good performance at
Every counter operating in the shrine premises are connected to the senior level officers and the designated officers can also closely monitor/ inspect/ certify/ authorize the operations of the counter on day-to-day basis. Daily reports of issuing cards/ tokens and MIS reports will be certified by designated official. We are maintaining the stock register of the cards at site office. Every day opening and closing stock will be entered in the registers. The sponsors can verify the registers as and when required.